You’ve built a beauty brand with purpose. Now it’s time to talk about it in a way that builds trust, not skepticism.
Customers care about sustainability more than ever, but they’re also quick to call out greenwashing. Terms like “clean,” “eco-friendly,” or “natural” are ubiquitous, but to the eco-conscious and digitally savvy consumer, it often means nothing without proof. That’s where sustainable marketing comes in.
Here’s how to talk about sustainability with confidence:
Step 1: Be clear
If you’re using words like “eco-friendly,” “compostable,” or “green,” make sure you explain what those words mean to your products. Be clear and back them up with specific details.
Instead of saying:
“Our packaging is sustainable.”
Try:
“Our tubes are made with 75% post-consumer recycled plastic sourced from U.S. waste streams.”
Clear, measurable language is key to building credibility. And when you get specific, you make it easier for customers (and retailers) to understand and trust what you’re doing.
Step 2: Be honest
You don’t need to have it all figured out to start talking about sustainability. One of the most powerful things you can do is be upfront about the challenges.
Try this:
“We’re still working on a refillable format, but in the meantime, we’ve transitioned to mono-material tubes that are accepted at most curbside recycling facilities in our main markets.”
Sustainable marketing is about progress, not perfection. Your transparency reflects that you’re serious about doing better, not just looking good.
Step 3: Back it up
If you plan to make a sustainable product claim, use data, third-party certifications, supplier partnerships, and ingredient transparency to strengthen your message.
Even small things help, such as linking to your packaging partner or naming a verified supplier.
When in doubt, ask: Can I explain this decision in a way that holds up to scrutiny? If yes, you’re on the right track.
Step 4: Tell your story
Your founder story and values are essential to making your message resonate.
Why does sustainability matter to you? What inspired your choices? What change are you trying to create?
Great sustainable marketing connects the dots between your brand’s mission, your product, and your customer. It’s not just what you do but why you do it.
📩 Ready to make your beauty brand more sustainable? Whether you’re just starting or ready to take your efforts to the next level, I can help you develop a strategy that fits your brand and budget. Explore my services or contact me to learn more→
Featured image by Polina via Pexels.